What womens sizes do you stock?
We currently stock Australian size 6 to 16 and will always give our size recommendations under each item. Please check the measurements of each piece to ensure you choose the correct size. We are looking to expand our sizing options for future collections.
What childrens sizes do you stock?
Our childrens sizing currently ranges from 6-12 months to 6 years old. Please refer to the measurements of each piece to ensure you choose the correct size for your child. We are looking to stock more size options in future collections.
What are the garment care instructions?
Please gentle hand wash your Sunday Grace items in cold water for best results. Do not tumble dry. Iron on low heat.
What are those pink HERO satchels?
We have chosen HERO parcel mailers to ship your items in as they are made from biodegradable materials, mainly corn starch and cassava roots. Whilst this option is more expensive for our newly established business, we wish for your to receive your items with love and to love our environment in return. You can read more about it at www.heropackaging.com.au and support the land we live in.
What is your shipping policy?
We aim to dispatch your order within three business days and five business days during a sale/new collection launch via Australia Post. Orders over $120 will receive complimentary tracked shipping. All other orders will be a flat rate of $10.
If an item is on 'pre-order; the lead time will be specified, usually within 4-6 weeks.
Shipping fees are not refundable under any circumstance. Sunday Grace are not responsible for any missing or damaged items by Australia Post.
What is your returns policy?
Sunday Grace do not offer refunds due to incorrect sizing or change of mind, so please refer to our sizing descriptions and measurements in the product information.
If you would like to return your item for a different size, please email firstname.lastname@example.org within 7 days of receiving your order and state your name and order number and the new size required. Once we have approved the return, please send item back to us via tracked shipping and we will provide you with a credit note less original shipping costs. Please note item must be in brand new unworn condition including no perfume or odours. Please note we can not be responsible if your desired size has sold out and becomes unavailable, but we will try to help you as much as we can.
Please post item back to:
Parcel Locker 10177 31896
Shop 1356, 2049 Logan Road
Upper Mount Gravatt QLD 4122
How to become our Brand Enthusiasts/Reps!
We are CONSTANTLY looking for fun loving mama and minis to join our team! If twinning is your thing please email email@example.com with some pictures of you and your little one, and why you would like to join our team!
How to Pre-Order an item?
When an item is marked PRE-ORDER, this means that it is not physically in our hands. It may be in transit or a new item yet to arrive. When you pay for a PRE-ORDER item, you understand that it may take 4 to 6 weeks to arrive before we can ship it to you. PRE-ORDER payments are also non-refundable, non changeable if you change your mind.